This is where you will find answers to most questions. If you have any queries, don't hesitate to Contact Us.
Again, whilst it is not compulsory to have a 'No ID, No Sale!' refusal register, it is a legal requirement to keep and maintain one in your store. This means keeping a record (date, time, incident, description of potential buyer) where sales of age-restricted products have been refused. This helps to demonstrate that you actively refuse sales and have an effective system in place.
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You are welcome to change or cancel your order, given your order has not yet been shipped to you.
Contact us on This email address is being protected from spambots. You need JavaScript enabled to view it. stating 'Cancel/Change my Order' in the subject field. Remember to mention your name, address and order number in your email to us. If you have ordered multiple packs, and have already made your postage payment, this will be refunded to you.
There are many benefits to keeping a refusals register:
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